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Amenities
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Hacienda Real del Caribe Hotel

Riviera Maya - Playa Del Carmen
3.5-Star Hotel
7.8
Good
228 Reviews
7.8
Guest Rating
Cleanliness
7.7
Staff
8.6
Location
8.0
Top Amenities
  • Swimming Pool
  • Free Wi-Fi
  • Non-Smoking Rooms Available
Rooms

Hacienda Real del Caribe Hotel - Amenities

  • Swimming Pool
  • Garden
  • Room Service
  • Safety Deposit Box
  • Air Conditioning
  • Babysitting/Child Services
  • 24-Hour Front Desk
  • Elevator
  • outdoor pool
  • 24-hour security
  • Concierge services
  • Family Rooms
  • Free Wi-Fi
  • Non-Smoking Rooms Available
  • Fire extinguishers
  • Staff follow all safety protocols as directed by local authorities
  • Shared stationery such as printed menus, magazines, pens, and paper removed
  • Process in place to check health of guests
  • First aid kit available
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Hand sanitizer in guest accommodation and key areas
  • All plates, cutlery, glasses and other tableware have been sanitized
  • balcony/terrace
  • Daily disinfection
  • Luggage storage & lockers
  • Non-smoking property
  • Tour services
  • Physical/social distancing guidelines
  • Protective screen or physical barriers in appropriate areas
  • Professional cleaning services
  • Airport shuttle (charges may apply)
  • Shuttle service (charges may apply)

About

Hotel Features

Nestled in the heart of downtown Playa del Carmen, Mexico and steps from the city's main attractions and beautiful beaches, this hotel features exceptional accommodations and a variety of thoughtful amenities. The Hotel Hacienda Real del Caribe is ideally situated within walking distance to many popular sites. The famous Quinta Avenida, filled with shops, restaurants and a vibrant nightlife can be found only seconds from the hotel's front doors. Pristine beaches and endless recreational activities are also nearby. The Real del Caribe offers guests a tranquil atmosphere, complete with many modern amenities, including a spacious courtyard swimming pool and a state-of-the-art meeting room. License Number(s): 008-007-005710/2025

Guest Policies

Check-in
After 16:00
Check-out
Before 12:00
Room Rates
All rates displayed are for double occupancy unless otherwise noted.

Important Information

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Reviews

7.8
  • Staff
    8.6
  • Cleanliness
    7.7
  • Location
    8.0
  • 7
    Good
    Apr 05, 2026
    Smita
    Group Traveler
    Decent stay. Proximity to everything was great and staff was wonderful.
    • What did you like most?
      Very centrally located, staff was friendly and good and provided all information
    • Was there anything you didn't like?
      We’re only provided 2 towels when we booked for 4. Had to ask for 2 more several times but then was given 2 more. Only one all in one provided in the shower area. Can provide soap for hand wash etc.
  • 9
    Wonderful
    Apr 05, 2026
    Miroslav
    Family with young children
    • What did you like most?
      Everything.
    • Was there anything you didn't like?
      Loud music until 3 am from nearby bars.

Location

Hacienda Real del Caribe Hotel
Playa Del Carmen, QR
8
Excellent
Location Score
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23 photos
$162
per night
$187.67
including taxes & fees
$162
per night
including taxes & fees
  • Junior Standard Suite

      Sleeps up to 2 Guests
      Non-Refundable
      Book now, pay now
      • free wifi
      $162
      Per Night
      $266.87
      Total Including Taxes & Fees
      Book Now

      Only 1 room left at this price!

    • Standard

        Sleeps up to 2 Guests
        Non-Refundable
        Book now, pay now
        • free wifi
        $168
        Per Night
        $274.35
        Total Including Taxes & Fees
        Book Now

        Only 1 room left at this price!

      • 1 Queen Bed

          • 1 Queen
        Sleeps up to 2 Guests
        Non-Refundable
        Book now, pay now
        • free wifi
        $392
        Per Night
        $533.44
        Total Including Taxes & Fees
        Book Now

        Only 1 room left at this price!

      $162
      per night
      $187.67
      including taxes & fees
      $162
      per night
      including taxes & fees